Your wellbeing is our #1 priority.. . We’re looking forward to hosting attendees in a safe environment and we’re keeping an eye on developing guidance to ensure our team and guests have a happy, healthy experience.

*Sustainable Brands continually monitors national and local (venue location) guidance relating to COVID-19. Given the dynamic nature of such, we reserve the right to update our policy at any time to ensure the safest possible environment for all.

The purchase of a pass for Brand-Led Culture Change is a final purchase. If you change your plans for any reason, you must notify us in writing by April 23, 2023, for a credit to a future Sustainable Brands event, less a $150 processing fee. Cancellations received after this date are not eligible for a credit.

Access to live-streamed plenaries and post-event recordings will be available. 

However, it is possible to transfer the pass to another person. If you do wish to transfer your pass to another person, please note that you are responsible for this process. You may transfer your registration to another person for a fee of $75 by providing written authorization to the Sustainable Brands Team at [email protected].

For cancellations after April 23, 2023, we provide a one-time credit for 50% of the full amount paid, to be applied toward registration for any Sustainable Brands conferences taking place 365 days after the conference date. The credit expires thereafter and cannot be transferred further.

If not applied at the time of registration, all discount codes must be applied within the first 24 hours following your registration. After this 24-hour period, discounts and price adjustments cannot be applied.

At Sustainable Life Media we work hard to provide high-quality, high-value learning, and networking opportunities for our community. We’re confident you’ll find your participation in our events worth every penny and we will gladly refund your registration fee for your purchased conference pass in full if you disagree after having attended.