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PRESENTATION
TRACK: STRATEGIES & TACTICS FOR DRIVING BEHAVIOR CHANGE AT SCALE

Messaging Strategies and Tactics to Positively Influence Traveler Behavior

The vast majority of today’s travellers (83%) view sustainable travel as important, while 67% feel inspired to adopt more responsible practices when they see them in action. With this in mind, Booking.com ౼ one of the world’s leading digital travel platforms ౼ collaborated with Accor and the University of Surrey to bring academic rigor to the development of an innovative research protocol. This study was designed to help address a key challenge shared by many in the hospitality sector: how to communicate effectively about sustainability. Recognizing the cross-sectoral nature of this issue, we contribute with this report to tackling it together. The resulting report, "Engaging Travelers to Embrace More Sustainable Behaviors," serves as a unique tool for change, designed for everyone in the hospitality sector striving to address these concerns and strategies with the potential to influence consumer behaviors across multiple settings.

Featured Speakers
Sustainability Program Manager
Booking Holdings
Booking Holdings
Thursday 5th June
8:15 AM - 8:35 AM

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